The company's quality policy, social responsibility policy, and quality objectives
| 1.1 Quality Policy Customer first, winning by quality, striving for excellence, leading technology, people-oriented, and industry competition interpretation: Quality is the eternal theme of enterprise survival. Through scientific development, continuous technological innovation, and continuous improvement of product quality, our management level and product quality are constantly improved. We strictly abide by the business philosophy of honest operation and compliance with laws and regulations, maintain and promote the survival and development of enterprises with high-level product quality and services, and meet the requirements of more customers. To achieve this policy, our company has formulated a quality assurance system to ensure that the products manufactured meet the relevant requirements. This manual is a detailed outline of this assurance system. 1.2 Social Responsibility Policy Adhere to laws and regulations, maintain integrity in the industry, supervise all employees, and continue to operate 1.3 Anti Bribery Policy: Adhere to business ethics and refuse commercial bribery 2、 Quality Objective 1) Customer complaint handling rate of 100% 2) Customer satisfaction score>90 points 3) On time delivery rate of orders: 100% |
| Serial Number | Target Project | Frequency | Target Value |
| one | customer complaint | monthly | ≪ 2 pieces/month |
| Delivery yield rate | >99% | ||
| two | Customer defect return rate | monthly | ≤1000PPM |
| three | Qualified rate of molding and warehousing | monthly | >99% |
| four | Assembly warehouse qualification rate | monthly | >99% |
| five | Incoming inspection pass rate | monthly | >98% |
| six | Qualified rate of shipment inspection | monthly | >99% |
| seven | Response rate within the customer complaint delivery period | monthly | 100% |
| Serial Number | Content | Class | Objective | Unit |
| one | Artificial output ratio | Forming/Assembly/Production Management | eighteen | % |
| two | Forming production achievement rate | form | ninety | % |
| three | Proportion of electricity bill to output value | form | five | % |
| four | Proportion of output value of forming and mold repair | form | one | % |
| five | Forming customer complaints | form | two | batch |
| six | Achievement rate of assembly production | assembly | ninety-eight | % |
| seven | Organize customer complaints | assembly | two | batch |
| eight | Proportion of material cost output value | Production Control | forty-five | % |
| nine | Proportion of transportation fees and output value | Production Control | fifteen | % |
| ten | Customer delivery time achievement rate | Production Control | ninety-five | % |
| eleven | Proportion of consumable output value | manufacture | zero point one five | % |
| twelve | work-related injury | manufacture | 0 | time |
| thirteen | Material yield | manufacture | ninety-seven | % |
